Plextor Dvd DVD Burner Won't Work!! Help!! I Have A Plextor 740uf Eternal DVD Burner And It Came With Nero Software.?

DVD burner won't work!! Help!! I have a Plextor 740uf eternal DVD burner and it came with Nero software.? - plextor dvd

I have a DVD burner Plextor 740uf forever and will burn with the Nero software, though, I) images of software options selected (or other option to freeze the software and if I burn the DVD works fine, but if I 'turns the recorder actually use the damn thing freezes again. Ideas? I have $ 180 that's not good driving, since Christmas and never used. Support was useless. They suggest I clean my computer clean and it's a software conflict. It is a response of last resort.